Frequently Asked Questions
Here you'll find answers to the most common questions. Need more help? Contact us.
Wayka is a brand of functional sports products that combines innovation in sports equipment design with a community-based model. Our mission is to create high-quality products that enhance athletic performance, driven by a network of ambassadors who share their real-world experiences and earn income by recommending the products they actually use.
Wayka operates under a hybrid model: we develop and sell functional sports products directly to consumers, while building a community of athlete ambassadors. These ambassadors test our products, share their authentic experiences with their community, and earn commissions on referrals that result in sales.
At Wayka, you'll find functional sports products designed to improve your performance: training equipment, sports accessories, and specialized products for various sports. Everything is designed for athletes who are looking for quality, functionality, and real results.
Once you've completed your purchase, you'll receive a confirmation email with your order details. We process and ship your order within 24–48 business hours. You'll receive a tracking number so you can track your shipment. If you have any questions, our support team is available to help you.
You can apply to our ambassador program using the form on our website. We're looking for people who are passionate about sports, have an active community, and share our values of authenticity and personal growth.
Our ambassadors receive products to test, brand training, access to exclusive content, commissions on the sales they generate, and the opportunity to be part of a community of dedicated athletes.
Shipping times vary depending on your location. Generally, domestic orders take 3–7 business days to arrive. For international shipments, delivery may take 10–20 business days, depending on the destination country and local customs procedures.
Once your order is shipped, you'll receive an email with a tracking number and a link so you can track the status of your shipment in real time.
If your order has not arrived within the estimated delivery time, please contact us via our support email with your order number. We will look into the matter and offer you a solution—whether that be reshipment or a refund—as appropriate.
We accept returns within 30 days of receiving your order, provided the products are unused, in their original packaging, and in perfect condition. Customized products or items on special sale may be subject to different conditions.
To request a return, please email our support team with your order number and the reason for the return. We will send you instructions and, if applicable, a return shipping label.
Yes, all of our products are covered by a warranty against manufacturing defects. If you experience any problems with a product within the warranty period, please contact us and we will assist you with a replacement or repair.
On each product page, you'll find a detailed size guide. If you have specific questions, our support team can help you choose the right size based on your measurements.