Privacy

Effective Date: May 27, 2026

1. Introduction

In Wayka We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have regarding it.

By using our website and making purchases, you agree to the practices described in this policy.

2. Data Controller

• Company Name: Wayka Life
• Email: soporte@waykalife.com
• Phone: +569 9599 3263

3. Personal Information We Collect

We may collect the following personal data:

Data type	Purpose
First and Last Name	Customer Identification
Email	Communications, Order Confirmations
Phone	Contact us for deliveries or inquiries
Mailing Address	Product Shipping
Payment Information	Transaction Processing
Purchase History	Customer Service, Service Improvements
IP Address and Browsing Data	Site Security, Analytics, and Optimization

4. Purposes of the Processing

We use your personal information to:

• Manage orders: Process purchases, shipments, returns, and refunds.
• Communication: Send confirmations, order status updates, and respond to inquiries.
• Billing: Issue payment receipts in accordance with tax laws.
• Marketing (optional): We'll send you promotions, offers, and updates only if you've given your consent.
• Service Improvements: Analyze site usage to optimize the user experience.
• Legal Compliance: Comply with tax, accounting, and regulatory obligations.
• Safety: Prevent fraud and protect the integrity of the platform.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract: To process your orders and deliveries.
• Consent: For sending marketing communications and using non-essential cookies.
• Legal obligation: To comply with tax and regulatory requirements.
• Legitimate interest: To improve our services and ensure the security of the site.

6. Cookies and Similar Technologies

Our site uses cookies and similar technologies to:

• Essential cookies: Basic site functionality (shopping cart, user login).
• Performance cookies: Website usage analysis (e.g., Google Analytics).
• Marketing cookies: Ad personalization and campaign tracking.

You can manage your cookie preferences through your browser settings or via our cookie banner.

7. Sharing Data with Third Parties

We may share your information with:

Third	Purpose
Payment Providers	Transaction Processing
Courier and Logistics Companies	Product Delivery
Email Marketing Platforms	Sending communications (only with consent)
Web Analytics Services	Site Improvements
Competent authorities	Compliance with Legal Obligations

All of our suppliers are required to protect your data and use it only for authorized purposes.

8. International Transfers

If we use service providers located outside your country of residence, we guarantee that such transfers will be carried out with the appropriate safeguards (standard contractual clauses, privacy certifications, etc.).

9. Information Security

We implement technical and organizational measures to protect your personal data against:

• Unauthorized Access
• Accidental loss or destruction
• Tampering or Improper Disclosure

The measures adopted include: SSL encryption, firewalls, access control, and periodic security audits.

10. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy:

• Customer information: As long as you maintain an active relationship with us and, thereafter, for the statutory limitation period for liability.
• Marketing data: Until you revoke your consent or request that your data be deleted.
• Navigation data: As set forth in the cookie policy.

11. Your Rights

As the data subject, you have the right to:

• Access: Find out what personal data we have about you.
• Correction: Correct any inaccurate or incomplete data.
• Cancellation: Request that your data be deleted when it is no longer needed.
• Opposition: To object to the processing of your data for certain purposes.
• Withdrawal of Consent: You may withdraw your consent at any time.
• Portability: Receive your data in a structured, commonly used format.

To exercise these rights, send a request to [email@wayka.com] along with a copy of your ID.

12. Rights of Minors

Our services are not intended for individuals under the age of 18. We do not intentionally collect data from minors. If we discover that we have collected data from a minor, we will delete it immediately.

13. Links to Third-Party Sites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend that you review their privacy policies before providing them with personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. We recommend that you review it regularly.

15. Contact

If you have any questions or concerns, or if you wish to exercise your privacy rights, please contact us:

📧 Email: soporte@waykalife.com
📱 Phone/WhatsApp: +569 9599 3263